Qwen Code gift card help

Usually within a minute of payment, from cards@qwengiftcards.com. Check spam and promotions folders. If it has not arrived after 15 minutes, email us with the address you paid with and we will resend it.

Yes. Type the recipient's email in "Send to" before you pay. They get the code and set-up steps. You get a copy of the code too, so you can pass it on yourself if their email fails.

Stripe Checkout shows the methods available in your country, usually cards, Apple Pay and Google Pay. Prices are in US dollars; your bank may convert them.

Stripe emails a receipt after payment. Write to us if you need an invoice with a company name or tax number.

Follow the set-up guide at https://qwengiftcards.com/start.html: install qc, sign in with the email the code was sent to, run qc redeem, then qc key create --write-settings.

New accounts get a separate email titled "Your Qwen Code credits account". The password works for 7 days. If it expired or never came, email us and we will send a new one. If you already had an account, use your existing password or run qc reset-password.

Yes. Any signed-in account can redeem any unused code. The email only decides where the code is sent.

Per token, at the Amazon Bedrock list price for Qwen3 Coder Next: $0.50 per million input tokens and $1.20 per million output tokens. Run qc usage to see every request and its cost.

No. Unused codes and your balance stay valid with no time limit.

Only Qwen3 Coder Next. Requests for other models are refused and not charged.

Run qc key list, then qc key revoke with the key's prefix, then create a new key. Revoked keys stop working immediately.

Yes for a code nobody has redeemed, within 30 days of purchase: email us with the order number and we refund the full amount to your payment method. The code stops working when the refund is issued. Redeemed credits are not refundable.

You are charged only for tokens the model processed. If you think a charge is wrong, email us the time of the request from qc usage and we will check it.

Email us from the account's address. We disable sign-in, revoke your keys and delete your account data, except payment and ledger records we must keep for tax law. Any remaining balance is lost.